users/faq: Add Why is the sync so slow?
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@@ -89,6 +89,47 @@ They are automatically removed whenever a file transfer has been completed or
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after the configured amount of time which is set in the configuration file (24
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hours by default).
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Why is the sync so slow?
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~~~~~~~~~~~~~~~~~~~~~~~~
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When troubleshooting a slow sync, there are a number of things to check.
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First of all, verify that you are not connected via a relay. In the "Remove
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Devices" list on the right side of the GUI, double check that you see
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"Address: <some address>" and *not* "Relay: <some address>".
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.. image:: address.png
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Second, if one of the devices is a very low powered machine (a Raspberry Pi,
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or a phone, or a NAS, or similar) you are likely constrained by the CPU on
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that device. See the next question for reasons Syncthing likes a faster CPU.
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You can verify this by looking at the CPU utilization in the GUI. If it is
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constantly at or close to 100%, you are limited by the CPU speed. In some
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cases a lower CPU usage number can also indicate being limited by the CPU -
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for example constant 25% usage on a four core CPU likely means that
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Syncthing is doing something that is not parallellizable and thus limited to
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a single CPU core.
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Third, verify that the network connection is OK. Tools such as iperf or just
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an Internet speed test can be used to verify the performance here.
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Why does it use so much CPU?
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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#. When new or changed files are detected, or Syncthing starts for the
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first time, your files are hashed using SHA-256.
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#. Data that is sent over the network is (optionally) compressed and
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encrypted using AES-128. When receiving data, it must be decrypted.
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#. There is a certain amount of housekeeping that must be done to track the
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current and available versions of each file in the index database.
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Hashing, compression and encryption cost CPU time. Also, using the GUI
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causes a certain amount of extra CPU usage to calculate the summary data it
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presents. Note however that once things are *in sync* CPU usage should be
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negligible.
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Should I keep my device IDs secret?
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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@@ -154,23 +195,6 @@ protocol) called ``fsync()``. There are no plans by the current Syncthing
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team to support iOS in the foreseeable future, as the code required to do so
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would be quite different from what Syncthing is today.
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Why does it use so much CPU?
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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#. When new or changed files are detected, or Syncthing starts for the
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first time, your files are hashed using SHA-256.
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#. Data that is sent over the network is (optionally) compressed and
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encrypted using AES-128. When receiving data, it must be decrypted.
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#. There is a certain amount of housekeeping that must be done to track the
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current and available versions of each file in the index database.
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Hashing, compression and encryption cost CPU time. Also, using the GUI
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causes a certain amount of extra CPU usage to calculate the summary data it
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presents. Note however that once things are *in sync* CPU usage should be
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negligible.
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How can I exclude files with brackets (``[]``) in the name?
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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