diff --git a/users/faq.rst b/users/faq.rst index 38dbf70f0..c9770e7c0 100644 --- a/users/faq.rst +++ b/users/faq.rst @@ -216,17 +216,33 @@ The CSRF tokens are stored using cookies. Therefore, if you get the message ``Syncthing seems to be experiencing a problem processing your request``, you should verify the cookie settings of your browser. -How to resolve "Syncthing seems to be experiencing a problem processing your request"? +Why can I not open two Syncthing sessions in the same browser? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ -The Syncthing GUI uses cookies to maintain a session. You can't have more than one session open against the same website in the same browser, much like you can't log in as two different users on this forum at the same time from the same browser, so that may cause this error message. +The Syncthing GUI uses cookies to maintain a session. You can't have more than +one session open against the same website in the same browser, much like you +can't log in as two different users on this forum at the same time from the +same browser, so that may cause this error message. This means you should not +browse a local Syncthing instance (typically localhost:8384) and a remote +Syncthing instance (e.g. localhost:9090 as suggested previously) at the same +time. Often, this results in partial functionality (e.g. ignore patterns cannot +be editted) or in an error message such as ``Syncthing seems to be experiencing +a problem processing your request`` when updating a particular setting. In 99% of the cases of this issue are: -1. Using some sort of proxy/SSH tunneling which causes the cookies to be issued under an incorrect domain causing the browser to refuse them. Close your browser and only keep a single Syncthing Web GUI open at each time. -2. Having some privacy add-on enabled in the browser causing cookies to be refused. -3. Browser failing to provide the initially provided Basic Auth header to re-authenticate given syncthing was restarted and the session cookie is no longer valid. Refreshing the page usually fixes this. +1. Using some sort of proxy/SSH tunneling which causes the cookies to be issued + under an incorrect domain causing the browser to refuse them. Close your + browser and only keep a single Syncthing Web GUI open at each time. +2. Having some privacy add-on enabled in the browser causing cookies to be + refused. +3. Browser failing to provide the initially provided Basic Auth header to + re-authenticate given syncthing was restarted and the session cookie is no + longer valid. Refreshing the page usually fixes this. 4. Having multiple sessions for the same site. +To resolve this, please use a seperate browser. For example use Firefox for one +session and Konqueror/Chromium/.. for another. + Why do I see Syncthing twice in task manager? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~